We put the player at the heart of everything we do. Our mission is to build and maintain highly engaged communities within our games and as the Senior Community & Marketing Manager for our JRPG, Threads of Time, you will be a key contributor to our success. You will be responsible for building a strong relationship with our fans, supporting marketing campaigns, sharing development progress, gathering feedback, and growing our community through our social channels.

The Senior Community & Marketing Manager is a creative and passionate gamer, comfortable with online communities and social media, has excellent communication skills, and can cultivate a safe and welcoming community. You’ll collaborate with our marketing partners to design and execute campaigns that resonate with our target audience. Everyday duties will revolve around growing the player community, managing social media channels, and leading multi-channel community engagement and content strategies.

About Us

Our mission is to craft retro-infused JRPGs that awaken cherished childhood memories. Our growing studio is assembling a dream team of talent from across the globe to build the games you’ve always dreamed of growing up. Join us on this epic quest to make fun, narrative-rich games in an inclusive, supportive, and fun studio environment!

You’ll be working on Threads of Time, a 2.5D JRPG inspired by Chrono Trigger and Final Fantasy where you get to travel from the prehistoric era to the end of time!

• Become part of a veteran team that includes legendary developers who have worked on iconic titles such as Xenoblade Chronicles, Legend of Mana, and more
• 4 weeks paid vacation (1 week of which is taken in late December)
• Collaborative environment with opportunities to contribute to the game’s creative design and take ownership of features
• Competitive salary and benefits including medical, dental, vision, and life insurance
• Opportunities to help you strengthen your skills or learn something new
• Workplace that appreciates and values diversity and inclusivity

Responsibilities

• Lead the strategic planning and project management for community and social media strategies
• Support the creation and delivery of marketing campaigns and analyze their effectiveness
• Ensure the production of marketing and community assets - in collaboration with the development team and partners - such as videos, articles, livestreams, interviews, etc.
• Engage directly with fans on social media, keeping them motivated and involved daily
• Foster and maintain a safe and welcoming environment for a game community
• Post, update, monitor, and engage with forums on multiple platforms, including email, Steam, Discord, Reddit, Twitter, TikTok, and Imgur, amongst others
• Manage crowdfunding campaigns from inception to reward delivery
• Utilize platform and audience data to continually optimize how we can successfully grow and engage our community
• Stay up to date on the latest social media trends and topics of conversation
• Conduct surveys, research, and feedback from the community on issues and trends affecting the player experience
• Create external-facing communications and press releases
• Manage relationships with journalists, content creators, influencers, and key stakeholders

Requirements

• A minimum of 5 years of professional experience managing online communities and developing strategic plans in the video game industry
• A love and deep knowledge of JRPGs
• Great communicator with strong interpersonal skills
• Extensive knowledge and experience in social media platforms (Discord, Reddit, Twitter, TikTok, etc.)
• Energized by being an official spokesperson, enjoy public speaking, and are a natural storyteller
• Writing skills: you need to have a passion and flair for chatting with community members, as well as writing professionally to the press, influencers, and in social media
• A high level of maturity, a strong work ethic, and a professional attitude
• Worked on at least one game launch in a Community Manager capacity

Pluses

• Experience with digital asset creation (video, photo, podcasts, etc.)
• Resident of either Ontario or Quebec, Canada or willing to relocate

Salary: $60,000 - $90,000 CAD

This is a full-time position with options for either a contract or permanent arrangement, which will be discussed during the interview process.

Maybe you think that your experience is not where it should be? Or you don’t meet every requirement listed in this job description? Studies have shown that women and people of colour are less likely to apply to jobs if they don’t think they meet every qualification. But we feel that creating meaningful work means embracing different perspectives, which is why at Riyo Games we are focused on building an equitable, diverse and inclusive studio. If your experience is not perfectly aligned with every requirement in this job description, but you’re interested in this position, we encourage you to apply anyway. We simply want to know what makes you special!

Riyo Games welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please email contact@riyogames.com. We will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Please note although this is a full-time remote position, applicants must reside in Canada. Thank you, we look forward to hearing from you!